Welcome to the official contact portal of the Sangguniang Panlungsod. By using this contact form you agree to the following terms:

1. Use: You may use the contact form to submit legitimate inquiries, concerns, or feedback related to city services and governance. Abusive, defamatory, fraudulent, or unlawful submissions are prohibited.
2. Accuracy: You represent that the information you provide is true and accurate. The City may rely on the contact information you provide to respond.
3. Content moderation: The City reserves the right to remove or not respond to submissions that violate these terms.
4. No legal advice: Communications through this form do not create an attorney-client or other privileged relationship and are for administrative purposes only.
5. Intellectual property: You grant the City a non-exclusive, royalty-free license to use information you submit for internal processing and public service delivery as needed.

This Privacy Policy describes how the Sangguniang Panlungsod collects, uses, stores, and protects personal data submitted through this contact form, in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173).

1. Data Controller

The Sangguniang Panlungsod is the data controller responsible for the processing of personal data submitted via this contact form.

2. Personal Data Collected

We collect the following personal data when you submit the contact form: name, email address, subject, message content, and any other information you choose to provide.

3. Purpose and Legal Basis

Your personal data is collected and processed for the purpose of responding to your inquiry and for legitimate public service delivery. Processing is based on the lawful public interest and the necessity to respond to your request, consistent with the Data Privacy Act.

4. Data Sharing and Disclosure

We may share your personal data with authorized City offices and staff necessary to address your concern. We do not sell personal data to third parties.

5. Data Retention

Personal data will be retained only for as long as necessary to fulfill the purpose of the processing and in accordance with applicable records retention schedules and the Data Privacy Act.

6. Your Rights

You have the right to access, correct, object to the processing of, or request the deletion of your personal data, subject to applicable law and exemptions. To exercise these rights contact the City Data Protection Officer at the contact details below.

7. Security

We implement reasonable organizational, technical, and physical safeguards to protect personal data against unauthorized access, alteration, or disclosure.

8. Contact

For questions about this policy or to exercise your data subject rights, contact: Data Protection Officer, Sangguniang Panlungsod, City Government Complex at Maysilo Circle, Barangay Plainview, Mandaluyong City 1550, or email sp.mandaluyongcity@gmail.com.